Cookie & Personal Data Policy

Information regarding Gowinmii.com’s use of your personal information

Gowinmii.com (hereafter also called “we”) will protect your personal information. This means, for example, that we will explain how we use your personal information, and that we will not sell your personal information to third parties, and that we will uphold the relevant laws regarding data protection.

Below, we will describe how we will use your personal information, what rights you have, and what you should do if you have questions etc. You can click on the detailed information below to read more about which rules are relevant to you as a customer, and which rules are relevant to you as a member.

Who is responsible for your personal data?

Gowinmii.com v. /
Amaze Company ApS
Strandvejen 100
2600 Glostrup
Denmark
Company no..: 38715259
is responsible for the use of your personal information.

What type of personal information do we use?

The type of personal information that we use is dependent on if you are a guest, customer or member. Read more in our terms of trade / subscription terms.

For what purposes do we use your personal information?

We use your personal information for various purposes. Read more in the detailed information below. If you are a member, we use your purchase history, your search history and your user behaviour, your agreement to receive weekly newsletters from us on the given email address in connection with subscription to our mailing list on our website, to recommend products that we believe you would be interested in, as well as sending personal offers to you via email and text message.

What rights do you have and how do you exercise them?

You have certain rights when it comes to our use of your personal information. Contact us via our customer service. You can read more about your rights below.

  • Right of access

You have a right to receive confirmation when we use your personal information, and in that case receive information about why we are using your information and how long we will keep it. You also have a right to receive a copy of all your information in a readable format, for example, .csv

  • Right to change

You have the right to change and amend your incorrect or incomplete personal information.

  • Right of deletion and limitation

Under certain circumstances, you will have the right to receive your personal information, for example, if there is no legal basis for the use of your information, or if we no longer need your personal information. Under certain circumstances, you will have the right ask that we limit our use, and only save your information. This means that we will save your information but limit the use to passive storage.

  • Right of objection

As we use your personal data for direct marketing, you have the right to object to this. We will then cease the direct marketing. You also have the right to object to the use of your information for the purposes of following a legitimate interest. In the detailed customer information stated below, you can find a description of what our legitimate interests are.

  • Right of data portability

When we use your personal information to complete an agreement with you or with your approval, you have the right to so-called data portability. This means that you have the right to receive your own details in a structured, commonly used and machine-readable format (for example, .csv), and you have the right to receive a transfer of this information from one data responsible entity to another.

What do to if you have questions or complaints?

If you have a question about our use of your personal information, you are welcome to contact our customer service at support(a)Gowinmii.com. You can send your questions regarding your rights or other questions about how we work with data protection to support(a)Gowinmii.com.

You also always have the right to send a complaint or report potential violations of the relevant personal data regulation to the data protection authorities.

What happens if we change our use of personal data?

If we, for example, use your personal information for new purposes, collect more information or share your information with third parties, we will inform you of this. The latest edition of the information is always published on www.Gowinmii.com.

What cookies do we use?

If you would like to know more about cookies on our website, you can read more below, in the “cookies” section, where you will find a detailed description of this.

Detailed information about all customers

Below, you will find information about our use of your personal information. You will find Gowinmii.com’s relevant conditions at the bottom of our website, and when you purchase/create a profile on our website. These conditions will need to be actively accepted.

What type of personal information do we use?

The information about you that we use is, your name, address, email address, gender, birth date, mobile number, purchase history, customer segment, product choices, search and user behaviour on our website, customer number, order number, IP-address, and your communication with us in connection with your order/subscription, help requests, etc.

To what purpose is your personal information used?

What is the legal basis for the use of my personal information?

We use your personal information to administrate your purchases on our website, which includes handling your orders and returns, as well as advertising, refunds and service / follow-up emails in connection with your use of our shop functions.

Legal basis for this use: agreement

We use your personal information to send you delivery updates and to contact you in the event of problems with the delivery of your orders.

Legal basis for this use: agreement

We use your personal information to complete your payments.

Legal basis for this use: agreement

We offer you various payment methods and will conduct an analysis of which payment methods are relevant to you, as well as analyse your payment overview and conduct a credit check.

Legal basis for this use: agreement

We use your personal information to handle requests received from you from our customer service, via email, live chat, telephone and social media.

Legal basis for this use: agreement

We use your personal data to administrate warranty related requirements and product complaints.

Legal basis for this use: agreement

We use your personal information to identify you and to confirm that you are the of the legal age to make a purchase on our website.

Legal basis for this use: legal obligation

We use your personal information to confirm your address with existing partners.

Legal basis for this use: legitimate interest balancing test

We use your personal information to send you newsletters and offers that you actively give consent to and is clearly itemized.

Legal basis for this use: legitimate interest balancing test

We may use your personal information in compliance with the relevant legislation, to uphold official order and to respond to inquiries from public and state officials.

Legal basis for this use: legal obligation

How long do we keep your information?

  • To fulfil our obligations during and after the purchase of a product: Three (3) years from the date of your latest purchase.
  • For marketing and customer service contact that is based on a legitimate interest balancing test: twelve (12) months from your latest purchase.
  • For bookkeeping: seven (7) years plus, in accordance with the relevant legislation.
  • For all legal obligations: your information will be retained as long as it is required in accordance with the relevant legislation.

Your personal details will never be retained for longer than allowed in accordance with the relevant legislation.

How do we collect your personal information?

We collect personal information directly from you, when you purchase a subscription or make use of one of our offers on the portal.

Is it optional to give us your personal information?

All your personal information, except for “company” and “saved card details” must be given at purchase on our website.

Who do we share your personal information with?

We share your personal information with companies that provide payment solutions, deliver your products, marketing services that act on our behalf, such as administrating and communicating messages as well as offers and IT related services, such as storage and maintenance. Service providers can only use your personal information in accordance with our instructions and may not use your information for their own purposes.

Your personal information will be used in EU/EEA and in Ukraine. For recipients outside EU/EEA, we have ensured that there is substantial protection of your personal information with standardised data protection rules. Contact us for further information.

Detailed information for members

As a member, you enter into an agreement with us and our website, where you will receive relevant offers, get access to member prices, presales, contents etc. Terms and conditions for members can be found on our website under “membership conditions”, which applies specifically to members.

What kind of personal information do we use?

The information about you that we use is your name, address, email address, gender, birth date, mobile number, purchase history, membership information, membership status, customer segment, product choices, search and user behaviour on our website, customer number, order number, IP-address, as well as your communication with us.

For what purposes do we use your personal information?

We use your contact information to send targeted and personalised offers to you, to send you newsletters as well as answering your inquiries, questions, comments, etc.

We use your purchase history as well as information about your search and user behaviour on our website, address, gender, birth date, customer segment, product choice and membership status to identify and recommend other products that we think you will be interested in, as well as for direct marketing. It is for these purposes that we evaluate and analyse your personal information. This means that a profiling occurs. The result of the profiling is that certain members will receive some offers, while other members receive different offers.

What is the legal basis for the use of your personal information?

The legal basis for the use of your personal information for the aforementioned purposes is to fulfil the relevant terms and conditions for membership to our website.

How long do we retain your information?

Your personal information is used in accordance with the aforementioned purposes for the duration of your membership to the website.

How do we collect personal information?

We collect personal information directly from you when you become a member, make a purchase, contact us, etc.

Is it optional to inform us of your personal information?

All of your personal information, with the exception of “company” and “saved card details” must be given at the registration to our website, where you will receive relevant offers and access to content.

 

Who do we share your personal information with?

We share your personal information with companies that deliver marketing services and, for example, administrate and communicate messages and offers, undertake customer analyses as well as IT related services, such as storage and maintenance.

Service providers can only use your personal information in compliance with our instructions and may not use the information for their own purposes.

Your personal information will be used in EU/EEA and in Ukraine. For users outside of EU/EEA, we have ensured that there is sufficient protection of your personal information, wish standardised data protection rules. Contact us for more information.

Do you make automated decisions?

We do not make automated decisions about you.

We wish to give you a good experience here on the website, and in that regard, we need to make use of cookies, which are used to save relevant information to your device.

What are cookies?

Cookies are small text files with information that a website such as ours can save and read later.

What do we use cookies for?

We use cookies for the following:

To remember your username and password as well as statistics on how you use our website – the Google Analytics tool makes it possible to share via Facebook and other social media platforms and to save your name and address in connection with new relevant promotional campaigns.

How do you avoid cookies or get rid of them?

You can use this link to get more information on how to avoid the use of cookies. http:.//minecookies.org/cookiehantering

Specifically for Google Analytics: You can opt out of cookies from Google Analytics here: http://tools.google.com/dlpage/gaoptout

How long do we store cookies?

The cookies that we place with you, are stored in a varied number of months, dependent on the purpose of the various cookies. Each time you visit our website, the lifespan of the various cookies is extended, and they are automatically removed when they expire.

Use of personal information

As a user and visitor of Gowinmii.com, you give us permission to register and use personal information about you and your activity on Gowinmii.com and the various promotion campaigns. This information is used to give you the best user experience in regard to your use of Gowinmii.com and promotional campaigns.

Gowinmii.com registers and saves information about:

Profile information if given, order information at purchase, and contact data at the point of inquiry to our customer service.

Owner information:

Should you want further information regarding our personal data policy, you can contact us at the address below.

Amaze Company ApS
Smedeland 7
2600 Glostrup

 

 

 

 

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